Returns & FAQ
Orders will be dispatched between 1-2 business days, with a tracking number provided through email confirmation. All orders will be delivered within 10 business days to the customer.
(covid-19 delays may be expected)
Customers are able to return products for a full refund as per Australian Consumer Law:
- The product is faulty.
- The product is significantly different to what was shown or described.
- Please ensure to read the description of each product carefully and purchase the appropriate product to best suit your hair type. A refund will not be given for change of mind.
𝗠𝗮𝗱𝗲 𝗜𝗻 𝗔𝘂𝘀𝘁𝗿𝗮𝗹𝗶𝗮.
*𝘈𝘭𝘭 𝘰𝘶𝘳 𝘩𝘢𝘪𝘳 𝘤𝘢𝘳𝘦 𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘴 𝘢𝘳𝘦 𝘱𝘳𝘰𝘥𝘶𝘤𝘦𝘥 𝘧𝘳𝘦𝘦 𝘰𝘧 𝘴𝘶𝘭𝘱𝘩𝘢𝘵𝘦𝘴, 𝘱𝘢𝘳𝘢𝘣𝘦𝘯𝘴, 𝘦𝘵𝘩𝘰𝘹𝘺𝘭𝘢𝘵𝘦𝘴, 𝘱𝘳𝘰𝘱𝘺𝘭𝘦𝘯𝘦 𝘨𝘭𝘺𝘤𝘰𝘭, 𝘱𝘦𝘵𝘳𝘰𝘤𝘩𝘦𝘮𝘪𝘤𝘢𝘭𝘤𝘭𝘦𝘢𝘯𝘴𝘰𝘳𝘥, 𝘱𝘩𝘵𝘩𝘢𝘭𝘢𝘵𝘦𝘴, 𝘋𝘌𝘈 𝘢𝘯𝘥 𝘢𝘳𝘵𝘪𝘧𝘪𝘤𝘪𝘢𝘭 𝘤𝘰𝘭𝘰𝘶𝘳𝘴. 𝘗𝘳𝘰𝘥𝘶𝘤𝘵𝘴 𝘯𝘰𝘵 𝘵𝘦𝘴𝘵𝘦𝘥 𝘰𝘯 𝘢𝘯𝘪𝘮𝘢𝘭𝘴.